Frequently Asked Questions
Answers to your most common questions—from custom orders and materials to delivery, care, and consultations. If you don’t find what you’re looking for, feel free to contact us directly.
General Questions
1What does Sheen Interiors specialize in?
We specialize in custom-designed luxury furniture crafted from premium materials like marble, wood, and glass. Each piece is made-to-order in Qatar.
2Where are your products made?
All Sheen Interiors products are made in Qatar by skilled artisans using globally sourced materials.
3Do you have a showroom?
We do not currently have a public showroom. However, you can explore our portfolio online or book a consultation to view material samples and custom options.
Custom Orders
1Can I customize the size or material of a product?
Absolutely. Every Sheen product is made-to-order. You can customize size, shape, marble type, wood tone, and other finishes.
2How do I start a custom project?
You can start by contacting us through our WhatsApp website or email. We'll guide you through consultation, design approval, and production.
Payment
1Which payment options are available?
We accept all major debit and credit cards, along with bank transfers. Every order is processed through a secure checkout system to ensure safe transactions.
2Is it possible to pay in instalments?
Yes, instalment plans can be arranged for high-value purchases. To explore available options, please get in touch with us directly.
Materials & Finishes
1What types of marble and wood do you offer?
We offer a wide variety of marbles and wood types, including options like Carrara, Botticino, Crema Marfil, and more. Wood options include natural and engineered varieties.
2Can I view physical samples before confirming?
Yes. During consultation, we can share available samples or arrange a material review session.
Delivery & Installation
1Do you deliver within Qatar?
Yes. We offer local delivery across Qatar. Our team will coordinate with you to ensure smooth delivery and placement.
2What is the typical production and delivery timeline?
Most custom orders are manufactured within two weeks from the date of cleared down payment. However, timelines may vary depending on the complexity of the design, order size, and material availability.
Care & Maintenance
1How do I maintain my marble or wood furniture?
Wipe with a soft, dry or slightly damp cloth. Avoid using harsh or abrasive cleaners. For specific care recommendations, you may always reach out to our experts for tailored advice based on your product and usage.
Returns & Cancellations
1Do you accept returns?
Because our products are custom-made, we do not accept returns unless the item is defective or incorrect.
2Can I cancel an order?
Orders may be canceled only before production begins. Once fabrication has started, cancellations are not allowed.
Other Inquiries
1Do you accept international orders?
Currently, we focus on orders within Qatar and the GCC region. For international inquiries, please contact us directly.
2How can I contact Sheen Interiors?
Email us at info@sheen.qa or WhatsApp us at +97450792825. You can also fill out the contact form on our website.
