Terms of Services

Please review our terms to understand your rights, responsibilities, and what to expect when engaging with Sheen Interiors online or offline.

Introduction

1Introduction
These Terms of Services govern your access to and use of the Sheen Interiors website, products, and services. By interacting with us online or offline, you agree to these terms in full. If you do not agree, please refrain from using our services.
2Orders and Custom Projects
- All products are made-to-order based on specifications confirmed at the time of order.
- Full or partial advance payment may be required prior to production.
- Orders cannot be modified or canceled once production has started.
- Design consultations are non-binding until officially quoted and approved.
3Pricing and Payments
- All prices are listed in Qatari Riyal (QAR) and inclusive of applicable taxes unless otherwise stated.
- Accepted payment methods include bank transfers and select online gateways.
- Payment terms and timelines are specified in the invoice or quotation.
- Delayed payments may result in production or delivery delays.
4Shipping and Delivery
- Sheen Interiors arranges local delivery within Qatar. Delivery timelines will be provided during order confirmation.
- Delivery dates are estimates and may be subject to delays due to material availability or fabrication schedules.
- We are not responsible for delays caused by unforeseen events or third-party logistics.
5Returns and Cancellations
- As all pieces are custom-made, returns are not accepted unless the product is defective or incorrect.
- If your item is damaged or incorrect upon delivery, please contact us within 48 hours with photographs and documentation.
- Cancellations are not allowed once production begins.
6Intellectual Property
All product designs, images, and content on the Sheen Interiors website or provided through our communications remain the intellectual property of Sheen Interiors and may not be copied, reproduced, or used for commercial purposes without written permission.
7Limitation of Liability
Sheen Interiors is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is strictly limited to the value of the purchased item or service in question.
8Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Qatar. Any disputes arising will be subject to the jurisdiction of the courts of Qatar.
9Contact Information
For any questions about these Terms of Services, please contact us at:
Email: support@sheen.qa
Phone: +974 5079 2825